On this page
- Quick start walkthrough
- Configure listening and knowledge base
- Build your first insight workflow
- Launch a campaign
- Schedule a report
- Share results
Quick start walkthrough
- Sign up and create a workspace.
- Complete the Dashboard onboarding checklist.
- Go to Settings > Providers and connect AI providers.
- Connect integrations (CRM, email, PR) if needed.
- Open Dashboard to confirm visibility metrics.
- Review Insights to identify immediate opportunities.
Configure listening and knowledge base
- Open Listening and click "Create profile."
- Add keywords, sources, and a schedule, then enable the profile.
- Run the profile manually to verify ingestion.
- Open Knowledge Base and upload key PDFs, docs, or text sources.
- Confirm each document shows a processing status.
Build your first insight workflow
- Open Insights and filter for "new" status.
- Review the evidence and supporting mentions.
- Assign an owner, set a due date, and mark status as "in progress."
- Convert the insight into a content suggestion.
- Track the insight to "completed" once actioned.
Launch a campaign
- Open Campaigns > Email.
- Choose a template or create a new email sequence.
- Use the stepper to add steps, preview, and enroll recipients.
- Personalize tokens and schedule the send.
- Review Campaigns > Analytics for engagement.
Schedule a report
- Open Reports and create a report template.
- Add sections for summary, metrics, and charts.
- Use the filter builder to select brands, products, topics, and dates.
- Open Reports > Schedules and configure cadence.
- Add recipients and output formats.
Share results
- Open the report detail page.
- Create a share link with expiry and access rules.
- Copy the link and distribute to stakeholders.
- Monitor share link views and revoke if needed.